Privacy Policy

Privacy Policy for Abenoa Safaris Africa

Last Updated: 19/11/2025

Welcome to Abenoa Safaris Africa. We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://abenoasafarisafrica.com.

Please read this policy carefully. By using our website, you consent to the practices described herein.

1. Who We Are
Our website address is: https://abenoasafarisafrica.com. We are a travel agency specializing in crafting unique African safari experiences.

2. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to assist with spam detection.

An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture (if available from Gravatar) is visible to the public alongside your comment.

3. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. Cookies
To enhance your experience on our site, we use cookies in the following ways:

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • Editing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos from YouTube, images from Instagram, maps from Google Maps, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

6. Who We Share Your Data With
We value your privacy and do not sell your data. Your data may be shared in the following limited circumstances:

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as our booking and payment processing partners), so long as those parties agree to keep this information confidential.

  • Legal Obligations: We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

7. How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve any follow-up comments instead of holding them in a moderation queue.

  • User Profiles: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, as a travel agency, your data (such as name and passport information) may be transferred to and processed in countries outside of your own as necessary to fulfill travel bookings and arrangements (e.g., with lodges, tour operators, and airlines).

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

reservations@abenoasafarisafrica.com

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